We have a Dell server running Win 2008 Std SP2 which is configured for RDP access.
We are having an issue where randomly, the server stops responding. Users who are currently logged in, their sessions just freeze up completely. New users who try to log in, just get stuck @ the welcome type screen.
Due to the general state of the server at the time, I am finding it very difficult to get any info as to running processes etc to see if I can identify what my be causing the issue. The only way to rectify at the moment is to power cycle the server - this of course causes users to loose any unsaved work.
Any suggestions???