I have a Windows Server 2012 Server running the Print Management service.
I have two shared Savin printers that work just fine.
I have three shared HP 2055dn printers that all lose their default settings at what appears to be random times. For example these are duplex printers and I often have to go back in to the device settings of each printer and choose the installed option for duplex as the HP's revert back to "Not Installed" again randomly. I am also seeing a lot of what appear to be paper jams in Print Management but there are no jams.
How I currently resolve the issue temporarily. I restart the print spooler on the server and reset the default settings of each HP and they seem to work for a while. No pattern, no specific time frame that the setting revert back to.
Any ideas?
Thank you.