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Windows Server 2008R2 System process locking a folder

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I have a user who moves files and folders around on our server via a mapped drive (mapped via a DFS share).

She regularly gets files or folders that are locked and cannot be moved.  I've turned off thumbnail creation on network drives via a GPO entry, which has helped a lot, but it still happens enough to be annoying.

When it happens I can normally see shared files open by the user on the server.  Closing all her windows onto the server removes all but one of the entries but I (and she) can still not move/delete/rename the folder in question. The remaining entry has an Open Mode of 'no access'.

Anyone got any ideas?  


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