I work for a software company that hosts an application for a niche service industry, and we are moving to add another load-balanced server to handle an increasing load. The software requires the use of Outlook 2010 for sending out email, and with the expansion we need to implement Outlook access on either terminal server for users. The users use Windows authentication and Outlook profiles configured for their individual mail servers.
I've attempted to redirect the folders through group policy, created roaming profiles and configured group policy to also point the remote desktop users to a network share. I've followed this technet article as a guide, but still I run into problems with Outlook on the second computer automatically recognizing the Outlook PST file on the network share without opening Outlook and configuring it manually.
It is important that the process of migrating the PST file and Outlook settings happens without the user's involvement, so I would like to use their existing e-mail profile settings with configuration information without having to contact each of them.
What is the best method to create an available PST file and transferred Outlook e-mail settings on a network share that requires the least amount of configuration on a per-user basis?
Thanks in advance to anyone who has advice.